Supergrans Tairāwhiti has made changes to its Kai model in February 2025; guided by
its strategic vision, but more critically, to create long-term
sustainability both socially and financially. This new model gives
clients hand-up options and wrap-around kai support, builds skills
and knowledge around kai, supports whānau to access and
maximise kai, and empowers whānau to transition into
independence and be able to sustain their whānau themselves. This
way we can support whānau in a more holistic way in relation to kai.
There is also a clear indication that the basic Foodbank model will
no longer continue to be funded in the same ways it has for many
years. With these changes to funding and lesser amounts of
donations being received, we have to ensure clear accountability
that kai gets to where it is needed most.

This system change has been driven by whānau voice and needs,
and in qualitative and quantitative data. We found that many people
receiving very regular kai parcels often needed different types of
support which they did not know how to access or could not find.
Our new model gives options and choices for whānau to meet their
kai needs.